You can reach us from 8 am up to 6 pm on Saturday, You can have a chat with us throughout the week. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. Why do you want to apply to this company? The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. 0901 545 0537. Anonymous Interview Candidate in London, England, I applied online. We make a daily difference to our 15 million customers by Go to similar: Manager jobs Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. Hi, I'm sorry you have an ongoing problem with your waste services.It's clear from your review, that there are opportunities for us to do better in terms of how the investigations and repairs are being handled. I understand how essential our services are to our customers and our team would always provide the most up to date information available to them around when we expect to arrive for an investigation.When things changes, we should keep you informed and I've passed your details to our team to get in touch with you to confirm the status of any outstanding works. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. 26 instead of 50. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Thanks. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. What kind of passport you're having? Why do you want to join Thames Water. Plenty of time for my questions allocated. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. I interviewed at Thames Water Utilities. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. They told me to continue paying the full amount until then. interviewer was nice. This line is open from 8 am to 8 pm from Monday to Friday. Do you need any job adjustment? WebBeckton Sewage Treatment Works. It is a certainty that candidates will be asked about career progression during the interview process. Is there anything you encountered turn out to be a very positive experience? Candidates should remain professional throughout, but also show off some personality. I applied through other source. The process took 3 weeks. Was well prepared for questions. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. I interviewed at Thames Water Utilities (London, England) in Jul 2020. The worst! Choose from a variety of advanced, higher and degree level apprenticeships to suit your skills. Seemed less about professionalism, more about level-headedness. "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. WebBoth surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. Approximately two weeks from first interview to job offer. WikiJob 2007-2023. Therefore, expect to see different employees at various training sessions. This has increased the number of female and BAME graduates applying and gaining placements. An absolute shambles of a company to even attempt to get a job for. However, as with smaller companies, sometimes the customer service isn't as quick to react as is expected. All handled directly by the hiring manager which was refreshing. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. So they've been happy to take my money but not apply it to my account. Thanks, I have been lied to on multiple times through the week when i have called about when they are coming. Thames Water Utilities Limited Registered in England and Wales. Brief SNL style assessment followed by a video interview which is Over zoom , interviews are fine until you get to the screening. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. Verification can help ensure real people write reviews about real companies. What examples do you have of managing people in different situations? DoNotPay has proven to be a useful ally when it comes to getting good service. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. Are you aged over 18? I had no idea TW were this bad! Nov 2, 2022 www.computing.co.uk UK drought: Thames Water asks datacentres to consider using 'raw water' to cool their sites I'd be happy to help resolve this for you - please share your details securely through Trustpilot and I'll get in touch.Thanks. Has anyone ever got through on the telephone number ? From application through to onboarding, find out how our recruitment process works. Here are 8 tips for writing great reviews. I interviewed at Thames Water. Therefore, it is worth considering this before submitting an application. Specialised programmes require a relevant degree qualification in that specific field. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Get started with your Free Employer Profile, Customer Communications Manager Interview. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. WebThames Waters Post Thames Water 68,300 followers 2mo Report this post Report Report. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. 3. Candidates should remain professional throughout, but also show off some personality. Most U.K. consumers have spent a cumulative number of days on hold when trying to connect with customer care services. Popular roles Technician 29,765 per year Human Resources Business Partner 51,130 per year Electrical Technician 33,461 per year Installation & I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. Working Hours. I applied online. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. I applied through other source. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. This role is aiming to promote to the leader, and lead others.is it ok for you? Work Life Balance. Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. The process took 3 weeks. how would you communicate to change situation ? Thames Water employs only 25 graduates a year and receives over 1,000 applicants for its graduate scheme; therefore, it is important to stand out as best you can. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Your last position is XXXmay you tell me more about this role? Have you undergone the assessment center yet? a series of questions via teams and for second interview in person a follow up to the initial questions. This line is open from 8 am to 8 pm from Monday to Friday. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). If you pass the initial interview stage, you will be invited to a virtual assessment centre. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. You will have to email the slides in advance for them to be set up. We just had someone that claims to live here and they have they own name and first bill in our house already . Both surveyors said its an issue and needs sorting. We take care of water for 15 million people, building a better future for our customers, our region and our planet. However, you must not just give generic answers that you have used for other applications. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. What is your salary expectation for this role? WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. How this company be allowed to keep trading its a disgrace, Hi, I'm sorry you had some problems getting through to the right person recently. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. Over zoom , interviews are fine until you get to the screening. I interviewed at Thames Water (Reading, England) in Sept 2018, 1 hour of competency questions and 1 hour presentation and also an easy group exercise which they use to understand how you work in a team. The start date will be xxxxx, is it ok for you? Approximately two weeks from first interview to job offer. How would you react in this situation. What would be the most challenging part of the role? Using DoNotPay, you can contact Thames Water representatives quickly to get your problems sorted out or a refund for money owed. This company is appalling. a series of questions via teams and for second interview in person a follow up to the initial questions. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. Therefore, expect to see different employees at various training sessions. This was followed up with a telephone Who are we? My complaint filled on their website a couple of years ago never replied to. I'm sorry one of our vehicles has been causing an obstruction. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. The process took 4 weeks. 2. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. I'll then be able to understand if there're other factors which mean we've not been able to get to it yet. I was also given a situation to assess my knowledge. c) further interview Q You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. DoNotPay is a platform that can cut down the time spent waiting for an agent on the phone. At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. how would you communicate to change situation ? The process took 1 week. How would you react in this situation. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. salary, working time, benefit, .. Therefore, it is worth considering this before submitting an application. Then, after passing those tests, you're invited for an interview. Date of experience: February 13, 2023. Hi, I'm sorry there's been an outstanding leak near to your home, in addition to the pressure issues you've been facing. Roleplay. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. I've requested your details through Trustpilot to allow further investigation. Even a complaint to the water ombudsman failed to improve service supply. Do you have National Insurance No.? Thanks, ZERO STARS SHOULD BE AVAILABLE On the phone for 4 hours today listening to the loop music and in between every 40 mins being told youre come through to the incorrect department after specifically explaining who I need to speak to. b) Tick the box Thanks. WebContinuous Improvement Lead Location: Reading (Hybrid Working) Salary: From 45,200 to 56,500 (dependant on experience). Roleplay. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. Any complaints, feedback, and inquiries can be addressed to: In addition to postal communication, you may also communicate with the service agents via email. Presentation: I interviewed at Thames Water. I am now complaining. (He also wanted to take photos of our washing machine and dishwasher. First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. I interviewed at Thames Water (London, England) Interview. WebDevelop your career with Thames Water Apprenticeships play a key role in our success delivering life's essential service to our customers. So I STILL HAVE A PROBLEM! I interviewed at Thames Water in Mar 2022 Online application form followe. Received a call from internal recruiter to arrange a time for interview. The had a one hour video interview. Video call was more of an informal chat. Very relaxed. Tell me about the ntds.dit file, if you found it on a webserver. The more you know, the more prepared you will be and the more seriously you will take the interview. Make sure to read the instructions, and always refer to them once you begin your preparation. Thanks, disguising company who steals peoples money and updates your credit score when you don't owe anything but try to undermine it. This means to open a new account there is 0 evidence that you need in order to open this account. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. Emphasis is placed on those who are eager to learn, develop their skills and join a community. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. Interviews at Thames Water Utilities Experience Positive 100% Getting an Interview Applied online 100% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Thames Water Utilities Engineering Apprenticeship (1) Lab Analyst (1) Customer Service Advisor (1) See more interviews for top jobs While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. They are very supportive. You will have to email the slides in advance for them to be set up. We use dedicated people and clever technology to safeguard our platform. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. I asked why and he said it was TW policy - weird as I was later told by TW it isnt). They appear to have a non-existent specialist team, who always no show. Not so difficult process. 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