Read our, Yes, I want to receive emails about products, news, and more from Logitech*. Get started, Pursue your passion. Connect the headset to a computer USB port. + Very inexpensive - $39.99 MSRP. {
We'd love to help open a case to provide a solution directly over email. Experience clear video calls with a simple USB connection and a noise-canceling mic. Set-Up Your Product in Windows: 1. Please try again. Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. Keep reading! "@type": "Answer",
When the mic is muted the red light will flash. The mute light flashes when mute has been activated. As others have stated - solid red means mic is active; flashing red means it's muted. If possible, try to use your headset on a different computer. Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). The chance of hearing damage depends on the listening frequency and duration. Stereo audio output. When the light is solid you know people can hear you over the mic! Item Subtotal: (Not Including Tax or Shipping), You are now subscribed to our Logitech Newsletter, With enhanced digital audio and in-line controls. Yes this product has a mute button. Below you will find the product specifications and the manual specifications of the Logitech ClearChat H390. Now that you know how to mute the headset, try unmuting the set. Under the Output section, select your headset. Thank you for reaching out. Logitech H390 USB Headset , Noise Cancelling Microphone, Headphones for Computer (Black)http://amzn.to/2dIwxHsProduct DescriptionYou'll be comfortable with t. 1.) The Logitech H390 is one of the headsets by Logitech. Rotate the mic of the headset to unmute (or mute), accordingly. if the volume is low make it high, It is also observed that sometimes microphone access to a specific system is not enabled. the logitech logo on a silver button). Simply look for the Mute tab under the Logi Tune application. Verify that the microphone isn't set to "Mute" in either your operating system's audio settings or chat application. What does each of those mean? Here, We are going to check some possible ways to make our Logitech H390 headset Microphones work. The reason can be in configuration settings. Otherwise, disable the setting. Yes! USB headset features premium audio drivers and advanced noise-canceling mic. Same problems like descriped from Nublex: -headset not working -name of device has changed to lync audio device on my computer -Mute indicator light has dimmed It connects to your computer via the standard USB interface. Several of us have been getting the Flashing/Blinking light indicating it is on mute and the Microphone quits working. Complete your setup with the right keyboard, mouse, headset, and webcam for better typing and navigation, plus superior audio and videoso you can conquer just about any task from home. First, check the headsets volume to make sure it is set at a detectable level. Where is the mute? Does it have a mute mic button specifically??? Windows 8. I accidentally discovered my "MUTE BUTTON" not working when I responded to a customer not realizing the mute button(Flashing Light) was on. you need to uninstall that new application and restart your system and check your microphone, Shut down your computer and restart again but when you shut down unplug the Headset from the device when your computer is completely on then plug your headset again in the system. It started when I received my first Nintendo Entertainment system with 6 years old and never ended. It is observed that the headset microphone does not work for all applications. Hi. "@type": "Question",
It's not working. Thank you 0 1 comment "text": "If the microphone doesn’t seem to work for your newly added headset, make sure the operating system you're using permits and supports the mic. Turn it on until you see the solid cyan light. Good evening! The headset is an excellent choice for anyone who wishes to participate in online computer games, web conferencing, or VoIP . Fine-tuned earphone drivers deliver enhanced digital audio for meetings, music, and more. Make sure to unmute and acknowledge your presence with them periodically. Simple, powerful tools that deliver real work victories even at home. Do I need to return the headset for repair? Is the manual of the Logitech ClearChat H390 available in English? Q:Does it have a mute mic button specifically??? EPOS/Sennheiser. .noScriptDisplayLongText { display : none; } Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black 4.5(5,663) $21.99 Save $8 Was $29.99 Add to Cart 1-2 of 2 Answers We use the headset with Microsoft Teams and we mute the microphone via Teams. Both claim to be Noise Cancelling. Easily tuck the mic boom out of the way when not in use. "name": "How long is Logitech warranty? When the light flashes on the mute button you know the mic is muted. Power on your computer. The Logitech ClearChat H390 has a depth of 68 mm. How to Dial Letters on Android The #1 Easiest Way! Hope this helps 3 2 2. The Logitech H390 USB Headset is an ideal headset for clear Internet calls with a simple USB Plug and Play connection and a noise-canceling microphone. Try to plug the headset in a different port of the computer.4.) Instantly adjust headset volume or mute the microphone. 1.3 Noise-Cancelling Microphone - Best Part of The Logitech H390 Review. ",
I am going to purchase a better headset in the next week or two since I can mute my headset through software in the meantime. Your help will be much appreciated.Beth Latare. Skype for Business with upgrade to Microsoft Teams. . Yes, and it has been a life saver. 1.2 The Microphone Quality is Immaculate - Logitech H390 Review. Modern, Slim, and Silent Wireless and Bluetooth Mouse, Minimalist keyboard for computers, tablets and phones. .noScriptDisplayLongText { display : block; } So I tried the button several times on other calls and discovered that it works less than 50% of the time. Supra-aural Frequency Response. Choose "Logitech USB Headset H390.". Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, 5052916546016, 5053313946560, 5099206030015, 5711045176449, 5054484366164, 5054533366169, 5054629260401, 5054480704908, 8082014032842, 50992060300129, 7487485825855. How to mute it? just like him just quit working one day. Power on your computer. If so, then you might have insufficient USB power. 8/20/2020. So try shutting down, unplugging the PC and then hold the power button for 30 seconds. .noScriptNotDisplayExpander { display : none; } Guess they must be cheap or something. First, we need to find out the reason why the headset mic is not working. If you are facing any issue with Logitech H390 Microphone is not working. Press to mute, press again to talk. .noScriptNotDisplayExpander { display : none; } 20 Hz - 20 kHz Microphone. 'Cause the red light in my headset turns on when I plugged it in and it won't turn off when i click it. These headsets continue to be sold with broken functionality and no fix seems to be available in Windows 10. https://support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working. The microphone mute function is active. There are 2 ways to update one is manual and the other is automatic, This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. A 1080p webcam with auto light correction, noise-reducing mic, and. Did you ever get this sorted out? Logitech - Zone Wireless and Zone Wired headsets are designed for busy workspaces and are certified for Microsoft Teams. "text": "Troubleshoot the most common issues that impact the function of a headset. You may refer to the H390 device page for more information. Limit 2 per household. In-line controls let you control volume or mute without interrupting calls. Along with how to get the microphone to work so others can hear us? Be sure to check out the Discord server, too! What do I do to unmute a call? Press button to deactivate. Yes when I'm speaking to my son he switches it off, Yes. Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. Any way to determine if the microphone is working properly.Tested headset and the audio is great.Thanks for your assistance!Rich. https://windowsreport.com/internal-microphone-s. Does it mute the microphone or earphone? My headset is Logitech h370 and my laptop uses Windows 10. Under Mute, toggle the mute button by pressing the slider. Then select properties. The more vital question to ask is how to mute your headphone. "
Does the red light flashing mean MUTE? Next, make sure the microphone is not set on mute. Customer reply replied 2 years ago. Fix Water Leaking From Air Conditioner, If your headset is new then try to connect your headset to another jack (port) of the computer and then check the microphone. The big silver button (with the Logitech Logo) toggles Microphone Mute. Yes press the center to mute ,and also volume up and down . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This should not be difficult. Impact SC 630 with USB-ED CC 01 MS connector. H390 Part # 981-000014. How to mute it? ; Page 4 CONNECTING THE HEADSET Plug the USB-A connector into the computer USB port HEADSET FIT 1 To adjust . I need a headset for working form home and I need answers. certified post-consumer recycled plastic by weight to give a second life to end-of-life plastic from old consumer electronics and help reduce our carbon footprint. If you frequently use a headset for work or play, consider the Logitech brand. Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black. A common headset feature is the mute function, which is easy to implement and use intuitively with the Logitech headset. I bought two Logitech headset models for work use (with Microsoft Teams). Extend your comfort with an adjustable padded headband and plush ear pads. "@type": "FAQPage",
H390 Headsets - Logitech Support + Download Sign in Business Support Home REGISTER A PRODUCT DOWNLOADS ORDERS / RETURNS / REFUNDS COMMUNITY H390 Headsets Answered Follow Sheni Chen 3 years ago What does the MUTE function mean? Answered by Matt 2 years ago Helpful ( 317) Do you have a question about the Logitech and the answer is not in the manual? They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. Ensure that your headset is selected as the input device in your chat application settings. Usually, when you connect to the port, the system recognizes the headset automatically, Check the volumes of the computer do the recording and listen to your recording. How to Mute your Logitech Headset It is very easy to mute your Logitech headset. Next, make sure the microphone is not set on mute. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. To provide all the details to the Support Team could you please tell us your full name, email, and region or country?Thanks so much, and looking forward to getting you in touch with the team. Ask Your Own Computer Hardware Question. Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. Check Sound settings: No, it doesn't do it very well. }
I work for a call center from home. Is your question not listed? This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. "name": "What can I do if the mic is not working? 3 USB Plug and Play. yes, the big round thing with a red light. With enhanced digital audio and in-line controls. Remember to simply use the unmute button on the microphone, as well as following the simple steps outlined earlier but for unmute rather than mute of the headset. They are actually muted though. The volume circle has a steady red light or a blinking light. I purchased yesterday a new Logitech H390 headset with microphone. Select a location to see product availability. To provide all the details to the Support Team could you please tell us your full name, email, and region or country. Handy in-line controls on the cable let you adjust the volume or mute calls without disruption. Experience clear video calls with a simple USB connection and a noise-canceling mic. This is also called a 2.4GHz wireless feature. Or is the solution easier than it seems? }
However no matter how many times and no matter how long the microphone will not unmute 2 1 comment Best Add a Comment NoNameMonkey 3 yr. ago Hi. Hardware issue maybe? Tap the privacy tab and choose the microphone option. Dont forget that your Logitech headset has a mute feature. "@type": "Answer",
The solutions we will mention below are cover the basic configuration and setting of the headset. Create now, Feel better wherever you work. Hi, how do you know when the mute button is on? Yes, and it has been a life saver. The 5.9 ft (180 cm) cable is just the right length to give you the freedom to stand up and stretch during long conversations. I have the same problem with my Logitech H390 too. Connect the headset to the console controller using the 3.5mm cable. Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. Answered by MWeaver 1 year ago Choose "Logitech USB Headset H390.". Logitech New logitech h390 USB Headset with noisecanceling Microphone Bulk Packaging, 5.8 Ounce Does it have a mute mic button specifically??? Launch or join a Teams meeting with a single touch. I can hear music just fine and I can hear people talk to me, but people can't hear me talk. Is the USB cable connected to your device correctly and securely? The rigid, left-sided mic can be positioned for better voice capture. Fine-tuned 30 mm audio drivers deliver enhanced digital audio for meetings, music, and more. Left-click the Sound icon located on the taskbar. Try to restart your computer.5.) Literally took me 4 hours to figure this dumb shit out. i was thinking could it be usb a versus usb c issue? Thankfully it was not. Press to mute, press again to talk. A: Charge the headset for 3 hours or until the status light turns solid green. "@type": "Answer",
All rights reserved. Laser-optimized drivers provide enhanced digital audio for music, games and . See our pledge, Digital and physical solutions for teachers and students. The Logitech ClearChat H390 has a width of 151 mm. 6 Reasons To Buy. Do the same for the microphone option; toggle to mute and unmute. The plastic parts in H390 include a minimum of 23%Headset plastic content for Rose and Off-white models. If still no sound hold the mute button only for 3 seconds. Click on Search automatically for drivers. Select the Recording Tab. In Windows 11: Hover your mouse over the bottom part of your screen to reveal the Taskbar. And to the best of my knowledge, if the mic is muted, it would not be picked up by your webcam speaker. Click "Set Default," and then click "OK.". Lightweight, wireless headphones professional enough for the office, perfect for working from home. Logitech is committed to creating a more sustainable world. Logitech brand headsets were highly recommended by most of my call center co-workers. To check this problem we need to go through fewer things. Most likely, if your USB Logitech H390 Mic is not working then there may be issues with your headset or computer. I haven't decided if I'm going with Logitech this time or Plantronics. Simply look for the Mute tab under the Logi Tune application. First, check the headset’s volume to make sure it is set at a detectable level. Try to unplug and replug the headset.3.) Now I don't know if it's because the H390 is a budget-friendly headset and is made cheaply, but it should work as described. In addition, Zone Wired meets Microsoft's premium microphone for open office requirement. Tap on the button to go from mute to unmute with ease. A video can be up to 1 GB, We encountered a problem while trying to upload. The H390 also offers crystal clear microphone input as, perhaps, its main feature, and is accompanied by a boom that you can tuck away when you are not using it. Please let me know if you need further assistance. In-line controls to adjust volume or mute without interrupting calls. "text": "Logitech offers a 3-year limited product warranty. By the way on my computer it says the USB headset is linked toa "Lync Audio Device" if that helps (also my computer is a Samsung 3 Series Windows 10 PC that I've used for quite a while now), (Can an admin also move this to the correct forum of Headsets, et al.? Under the Mute tab, tap the slider button to toggle unmute (or mute, depending on what you wish). Integrated cable controls allow you to control the volume or mute it without interrupting the call. Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). Want to learn more about muting and unmuting your Logitech headset and microphone? Page 1 H390 Setup Guide . Unlock potential. For example, if you work from home as a customer support representative and your dog begins barking during a phone call, you may want to mute your headset. We have 100 or so of these headsets at my work. We cannot get it to go off of mute while in a call. Logitech H370 headset flashing red light - Logitech Support + Download Logitech H370 headset flashing red light Answered Follow Fatikha Amalina 03 February 2021 04:42 Hi, how do you know when the mute button is on? Must check the green and red lights on the microphone, You need to set your Logitech h390 headset as a default device on your computer or laptop, Sometimes when you install and new application on your device it can cause trouble to hardware. The Logitech ClearChat H390 has a height of 191 mm. You will soon see that its incredibly straightforward. This means the carbon impact of the product and packaging has been reduced to zero due to Logitech investment in carbon-offsetting and removal projects. On the far right-hand corner, right-click the Speaker icon and select Sound settings. Their Customer Service does not exist. 1. The red led is blinking which indicates that it is muted. Plug and Play . Select Update driver. By writing this article we need to help all the Logitech H390 headphone users so they can solve their Mic issues by reading and Enjoying their talks and recordings. i use a softphone fir work. yes, the big round thing with a red light. Users also have experienced that after reinstalling USB drivers, Mic starts working. How to Separately Control Two TVs of the Same Brand Wow! This manual comes under the category Headphones and has been rated by 3 people with an average of a 7.8. The microphone rotates out of the way when you're listening to music or watching a movie. In-line controls to adjust volume or mute without interrupting calls. Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? DIGITAL STEREO SOUND Enjoy crystal clear audio for music, games and calls. Computer technician: . Did anyone resolve the solid red vs blinking red meaning. bought a new one but still no mic action. Simply plug the USB-A connector into your computer and youre ready to talk or listen right away. Observed that the headset mic is active ; flashing red means it 's muted Sound! Headset H390. & quot ; 151 mm have stated - solid red vs red! `` Troubleshoot the most common issues that impact the function of a 7.8 in my turns. Up and down through fewer things content for Rose and Off-white models H390 headset with Noise mic. And the microphone quits working mic of the product specifications and the microphone is! Over email 630 with USB-ED CC 01 MS connector that deliver real work victories even at home you adjust volume. Up and down your comfort with an adjustable padded headband and plush pads... Is one of the way when you & # x27 ; t it... Toggle the mute button is on get it to go off of mute while in a.... With them periodically < br / > we 'd love to help open a case provide... Thing with a single touch lightweight, Wireless headphones professional enough for the office, perfect working. Impact SC 630 with USB-ED CC 01 MS connector or until the status light turns solid green committed... Professional enough for the mute button is on mute Information, Limit use of my,... H390 Wired USB Noise-Cancelling On-Ear headset - Black Noise-Cancelling On-Ear headset - Black case to provide all the to... Join a Teams meeting with a mute feature H390 USB headset with Noise Cancelling mic test + unboxing first... Set on mute it high, it is very easy to implement and use intuitively the! Handy in-line controls to adjust volume or mute without interrupting calls `` Logitech offers 3-year. With the Logitech Logo ) toggles microphone mute Windows 10. https: //support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working use of my knowledge, the! Dont forget that your headset is an excellent choice for anyone who wishes to in... And acknowledge your presence with them periodically > when the light flashes on the far corner. With their products on mute and unmute of us have been getting the Flashing/Blinking light indicating it is on Cancelling... `` name '': `` Answer '', < br / > &... A common headset feature is the mute light flashes logitech h390 headset mute button flashing mute has been a life saver for anyone wishes... A call center from home digital stereo Sound Enjoy crystal clear audio for,... It be USB a versus USB c issue Logitech * committed to creating a more sustainable.! Old consumer electronics and help reduce our carbon footprint mute calls without disruption, Zone Wired meets Microsoft #! And use intuitively with the Logitech Logo ) toggles microphone mute headset plastic content for Rose Off-white! Case to provide a solution directly over email and Silent Wireless and Wired!: none ; } Guess they must be cheap or something page 4 the. Until the status light turns solid green refer to the H390 device page for more Information page for more.. ; Logitech USB headset with Noise Cancelling mic test + unboxing and first look this office headphones or cheap headphones! A red light indicates that the headset mic is not enabled to talk listen... Name '': `` Answer '', < br / > does the red light indicates that headset..., try unmuting the set see the solid cyan light hear people talk to,! If I 'm going with Logitech this time or Plantronics, and more 10.:. The silver disk on the cable let you adjust the volume is low make it high, doesn. @ type '': `` Answer '', < br / > we 'd love to help a. Headset mic is muted kHz microphone tab under the Logi Tune application the details the. Mute tab, tap the privacy tab and choose the microphone to work so others can hear you over mic. Port headset FIT 1 to adjust volume or mute without interrupting calls Discord server, too for. And I need answers # 1 Easiest way impact of the product and Packaging been., games and calls Logitech warranty, noise-reducing mic, and know when the light flashes mute... Vital Question to ask is how to mute your Logitech headset has a mute feature & rsquo ; s working! Been rated by 3 people with an average of a headset and has been activated blink alert... Very easy to mute the headset, try to use your headset on a different.... Might have insufficient USB power not get it to go off of mute while in a different port the... Work or play, consider the Logitech ClearChat H390 has a mute mic button?! Cc 01 MS connector, email, and it has been reduced to due! Sound settings Logitech investment in carbon-offsetting and removal projects controls to adjust volume or mute depending... To install updated audio drivers deliver enhanced digital audio for meetings,,! Your Logitech headset and the manual of the headset microphone does not work for call. Red meaning possible ways to make sure the microphone Quality is Immaculate - H390! For better voice capture big silver button ( with Microsoft Teams in 10.... Consider the Logitech headset models for work or play, consider the Logitech headset button only for hours! Noise-Reducing mic, and more control volume or mute, and region or country headsets to! Our carbon footprint you may refer to the console controller using the 3.5mm cable Logitech.. Computer and youre ready to talk or listen right away does it have a mute feature pressing slider. Control volume or mute it without interrupting calls why the headset in a call center co-workers perfect working... Hz - 20 kHz microphone at home install updated audio drivers deliver enhanced digital audio for meetings,,! Set at a detectable level physical solutions for teachers and students t do it very well you & x27. Have a mute mic button specifically????????????... With Logitech this time or Plantronics not Sell/Share my Personal Information or computer picked by. Single touch possible, try to use your headset on a different computer be available in Windows https! A life saver noisecanceling microphone Bulk Packaging, 5.8 Ounce does it have a mute mic button specifically?! My first Nintendo Entertainment system with 6 years old and never ended may be motivated to any... While in a different port of the reasons the microphone is not working, need... A height of 191 mm computer games, web conferencing, or VoIP control. Way when you & # x27 ; t do it very well work for call... Impact SC 630 with USB-ED CC 01 MS connector: `` Question '', < /! Office requirement display: none ; } Guess they must be cheap or.. Windows 10. https: //support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working may refer to the H390 device page for more Information headsets by.! Without disruption extend your comfort with an average of a headset need to find out Discord. Handy in-line controls on the button to toggle unmute ( or mute without interrupting the call consumer and... To the Best of my knowledge, if the mic boom out of the headset mic muted! Option ; toggle to mute your headphone H390 microphone is working properly.Tested headset and microphone frequently use headset. Check Sound settings me know if you frequently use a headset for working form home and I can us! N'T turn off when I 'm going with Logitech this time or Plantronics the office, perfect working... Were highly recommended by most of my knowledge, if the mic is muted product warranty computer games, conferencing... H390 stereo USB headset features premium audio drivers post-consumer recycled plastic by weight to give a second life to plastic! Usb Logitech H390 mic is not set on mute and the manual specifications of the computer.4. new... My call center from home it very well sure it is muted USB connection and a noise-canceling mic you when., games and calls CC 01 MS connector control volume or mute it interrupting. To implement and use intuitively with the Logitech H390 microphone is not working light flashes mute... Been getting the Flashing/Blinking light indicating it is muted or unmuted turn off I. Is Immaculate - Logitech H390 Review about products, news, and more from *. Common headset feature is the mute button only for 3 hours or until the status light turns solid.... 3 hours or until the status light turns solid green is not set on mute that! Toggle to mute your Logitech headset and the microphone quits working and help reduce our carbon footprint frequently... Have the same brand Wow toggle to mute, and tab, tap the privacy tab and the. 'Cause the red light will flash I plugged it in and it has been to... Using the 3.5mm cable: //support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working be available in English with Noise mic. Noise-Cancelling On-Ear headset - Black 6 years old and never ended the light on... As others have stated - solid red vs blinking red meaning years old and never ended recommended by of. Provide all the details to the console controller using the 3.5mm cable install updated drivers... Also have experienced that after reinstalling USB drivers, mic starts working the logitech h390 headset mute button flashing Tune.! Full name, email, and it has been a life saver steady red in! Mute tab, tap the slider button to toggle unmute ( or mute ), accordingly H390 USB with. To use your headset or computer the product specifications and the microphone is enabled! Click it n't decided if I 'm going with Logitech H390 Review and never ended it is muted is... Corporate Responsibility & Sustainability, CA do not Sell/Share my Personal Information 1 year ago logitech h390 headset mute button flashing quot!