Find out how we combat fake reviews. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. the glass parts do not sit well in the brass parts. If you pull out furniture drawer you will see that it is nailed and stapled together with glue in between and even unfinished underneath just the same way the product packing crate is made off. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround . And many more. Their majestic horns are so stunning, you cant help but step back in awe. Terrible customer service and ordering experience, Please people don't order from this company. Toscano representative not helpful at all. The sword is made from tempered carbon steel for swashbuckling authenticity. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. BBB Business Profiles generally cover a three-year reporting period. I won't be back to Design Toscano for another purchase of any kind. for pricing and availability. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyone can write a Trustpilot review. I have purchased several items from this company, and we started out great but have gone downhill. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. I was shopping their products when I came across this negative review page. I bought gifts for others and they loved them! As a furniture store goes out of business, they will usually have a liquidation sale. The letters didn't arrive until 2 weeks after they said they sent them. The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. They would not send me a cancellation confirmation also, so I will have to get my credit card company to assist if charges come through. Find My Store. There are a few different ways you can find companies that are going out of business. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. FREE delivery Wed, . There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. Consumers complaining about Design Toscano most frequently mention customer service and credit card problems.Design Toscano ranks 455th among Home Decor sites. Though the chess set is not included, Design Toscana has a variety to choose from. A hedge fund owns the company, and they've decided to hang on to the Toys R Us brand name, its web properties and even Geoffrey the giraffe. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I was told that there was not. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. For more than 25 years, Design Toscano has introduced exclusive sculptures . This is 7 months later. Wish I read before ordering. You need to do your homework and call customer service before shopping from any online sight. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. It is not art; it is a scam. If your item arrives damaged, let their customer service team know within 24 hours. For example, furniture stores go out of business, and for the same reasons that other stores go out of business. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. However, I will not accept rudeness from staff. Mother Friedman has a glint in her eye as she twists her braid. Little details missing, features placed upside down, and damage upon arrival are all common complaints. It manufactures and sells statuary, historical reproductions, furniture and home decor. These popular pieces add personality where theres a need for more visual interest. My first purchases from Design Toscano I made some 20 years ago. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. I have bought from this site several times and was never disappointed! My first purchase was a French statue with clock that is attractive and seems well made. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. 5" Dx5 H, Multicolored, Design Toscano Tank the Armadillo Garden Statue, Multicolored, Design Toscano CL5369 Bashful Wood Sprite Tree Face Mystic Decor Wall Sculpture, 13 Inch, Two Tone Stone, Design Toscano Goddess of the Stars Art Deco Illuminated Sculpture, Design Toscano Meditative Buddha of the Grand Temple Garden Statue, Medium 26 Inch, Polyresin, Dark Stone, Design Toscano The Offering Hands Wall Sculpture, 11" Wx8 Dx3.5 H, Antique Stone, Design Toscano NG33631 Horizontal San Galgano Wall Pediment,ancient ivory, Design Toscano CL6874 Octopod Mechanical Steampunk Sculpture, antique gold, Design Toscano QM22559 Roly-Poly Laughing Hedgehog Statue, small, 4" Wx4 Dx5 H, full color, Design Toscano Gargoyle Demon on The Loose Gothic Decor Wall Sculpture, Medium, 13 Inch, Bronze Verdigris Finish, Design Toscano PD2524 Nature (1900) Statue,Ivory & Gold, Design Toscano Maharajah Elephant Indian Decor Glass Topped Side Table, 22 Inch, Two Tone Black and Gold, Design Toscano Nosferatu Vampire Halloween Decor Bust Statue, 11 Inch, Antique Ivory Stone Finish, Design Toscano QM188732 Scamper the Woodland Squirrel Outdoor Garden Statue, 7 Inch, Polyresin,full color, Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white, Design Toscano KY1299 Nature's Nurturer Saint Francis Garden Statue Birdfeeder, Large 37 Inch, Antique Stone, Over 20 years producing high quality bronze statue, Metal Wall Art Modern Contempoary Decor Many Style, All customers get FREE Shipping on orders over $25 shipped by Amazon. $399.00 $ 399. We ordered two items from DT, thinking it was a different Toscano site from years ago. Michael Stopka owns Design Toscano. Then when I emailed them the verification they completely ignored me. Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. It goes against our guidelines to offer incentives for reviews. There might be hope for the old brand yet, though. This Design Toscano review surveyed the brands website and other sources to find an answer. I should've demanded a refund and shopped elsewhere. Used to be a 5 star plus site over 7 years ago. Here are 8 tips for writing great reviews. After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. They're considering a new Toys R Us branding company. Son Gncelleme : 26 ubat 2023 - 6:36. Unfortunately, we did not come across any information on where their statues are made. So my daughter never got her Christmas gift. So, this Design Toscano review turned to the internet to find out more. This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. They wouldn't do it saying it could be a fraud issue. It looks great in my flower garden. Customized and personalized items are non-refundable. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. The first way is to check public records. Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! It was easier to just ignore me. Share | Add to Watchlist. Some pieces of furniture are made entirely of plastic with finish on outside to imitate wood. Waited on hold 12 minutes to get help. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. I will call customer service before I order my new table. 4.3 out of 5 stars 10 ratings. I live in Florida and placed it outside in a screened in porch. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. Get 10% Off Your Order with This Design Toscano Promo Code. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! [1] It is currently headquartered in Elk Grove Village, Illinois. The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. Featured in Better Homes & Gardens, VICE, Houston Chronicle, Wall Street Journal, Curbed, USA Today, and many other notable publications, Design Toscano is praised for its treasure cove of affordable decor. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Research the items before you buy. To Return an Item: Fine, I could wait that long. You can also buy them individually if preferred. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Create a Garden Focal Point Over 6,000 Unique Works Of Art Accent Your Whatnots GARDEN STATUES Create a unique, peaceful, and meditative atmosphere with our garden statues. now is made of that plastic. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. weeks." 2023 Trustpilot, Inc. All rights reserved. I received no email or contact from customer service telling me that my order had been processed or shipped. 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